Withdraw within 14 days
If you are an EU consumer, you may withdraw from your contract within 14 days of contract conclusion (§355 BGB). We confirm receipt by email and refund you in full — we do not deduct anything for the days you already used. See our Terms §5.
If you're outside the 14-day window, we will NOT auto-cancel
your subscription. You'll get an email explaining why, and a link to the
regular cancellation form (/cancel) if you want to
cancel without a refund.
If you subscribed inside our iOS app, Apple is the seller of
record (Terms §14.2) and statutory withdrawal rights
are exercised against Apple under Apple's Media Services Terms. We cannot
cancel or refund an App Store subscription on your behalf — manage it in
Settings, then your name, then Subscriptions on your device, or
request a refund at
reportaproblem.apple.com.
Trouble with the bot check?
Email [email protected] with your email + order reference. We process within 24 hours.
Email [email protected] with your email + order reference. We process within 24 hours.